Setting Up

Logging in to Resident - Google or Facebook account
How to log in using your social media account, Google or Facebook To make logging in to Resident as quick and easy as possible for you, you can log in...
Tue, 19 Oct, 2021 at 11:29 AM
Overview of the Global Dashboard
Guide to the navigation functionality of the global dashboard in agent view If you're logged in as an agent, you'll see this screen first. This...
Tue, 19 Oct, 2021 at 11:38 AM
Basic navigation using menu bar and side panel
Basic navigation functions for Resident using the menu panels 1. Landing pages Depending on your access level you will see a different landing p...
Fri, 3 Aug, 2018 at 4:42 PM
Lists
How to use lists, common functionality with all lists in Resident As with any List on Resident, you can filter by ascending or descending order. Simply ...
Tue, 19 Oct, 2021 at 12:53 PM
Block Details
Block Details is where you can change the name of the Property or edit the address details by clicking on the Edit button on the right of the screen. Here...
Wed, 20 Oct, 2021 at 5:19 PM
Company Members
Explaining the Company Members area and how to edit, message or add new members details The Members area is where the details of all the Directors and S...
Fri, 22 Oct, 2021 at 3:30 PM
Selecting a date
Whenever you need to select a date in Resident either it is for invoice due date or time frame of your debtors report you have two options.  1. You can ...
Fri, 22 Oct, 2021 at 12:46 PM
Knowledge Base
This article explains how to access our Knowledge Base. The Resident Knowledge Base is the place to find articles which will guide you through the secti...
Fri, 22 Oct, 2021 at 1:03 PM
Logging In For The First Time (Leaseholder)
Logging In For The First Time (Leaseholder) To begin using Resident leaseholder will need to be invited by an administrator.  Tip: To get the mos...
Tue, 2 Nov, 2021 at 11:35 AM
Raising A Ticket
If you are encountering problems with Resident or you cannot find the answer to your question on the knowledge base please raise a ticket like so: You w...
Wed, 3 Nov, 2021 at 12:08 PM