There are three invoice template types within Resident. They are as follows:

  • Service Charge
  • Ground Rent
  • General

These are used to ensure that each demand or invoice has the correct layout and text. The template of an invoice/demand is assigned when we select the category for that invoice/demand. If we select 'Service Charge' then the 'Service Charge' template is used. If we choose 'Ground Rent' then the 'Ground Rent' template is used. All other categories use the 'General' template.

Please see attached examples of all three default invoices with and without payments assigned. 

PLEASE NOTE that these are default invoices. Your invoices may look drastically different as they are all fully customisable and may have been changed by another admin or by us on instruction since signing up.